NightOwl App - Error Code 04
Insufficient data
It seems like we don’t have enough data to analyse your results. You need to sleep with the device for at least 4 hours in order for us to provide an analysis of your sleep. Try repeating the test again tonight, make sure you clock in those ZZZ’s!
Bluetooth instability
It seems like your smartphone cannot maintain a constant Bluetooth connection with the NightOwl sensor. This could be caused by the NightOwl sensor being out of range of the smartphone. We advise you keep your smartphone within a 2 meter radius of your bed. During the night, you can move out of your bedroom (for example, to use the restroom), as the sensor will automatically reconnect to your smartphone as soon as you get back in range.
If your NightOwl sensor was already within range, the issue could be with your smartphone. You can avoid this issue by using an alternative smartphone or tablet. Open the instruction email we sent you on your new smart device. Follow the steps in the email to download and configure the app. You should be able to continue your home sleep study for the remaining nights.
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