NightOwl App - Error Code 07

NightOwl App - Error Code 07

Looks like there were some problems with last night’s sleep study. Not to worry, let’s walk through on how we can fix this. 

It appears that the sensor was incorrectly wrapped around your finger. Having the sensor on too tight or too loose can cause errors with the test.

There is no need to strap the device tightly. If you experience any discomfort, readjust the adhesive wrap so the sensor gently attaches to your finger, without stretching the wrap.

Similarly, the sensor should not be too loose. As long as the sensor maintains contact with your finger and stays in position during the night, we will be able to collect data for your sleep study.


    • Related Articles

    • NightOwl App - Error Code 11

      Looks like you are having some trouble connecting the NightOwl sensor to your smartphone. Follow the steps below, then try connecting the NightOwl sensor to your smartphone again: 1. Make sure you enable location services or GPS on your smartphone. ...
    • NightOwl App - Error Code 08

      Looks like there were some problems with last night’s sleep study. Not to worry, let’s walk through on how we can fix this. It seems like your smartphone cannot maintain a constant Bluetooth connection with the NightOwl sensor. This could be caused ...
    • NightOwl App - Error Code 02

       Looks like there were some problems with last night’s sleep study. Not to worry, let’s walk through on how we can fix this. Insufficient phone battery Your phone could have run of battery or turned off during the sleep study. It is vital for your ...
    • NightOwl App - Error Code 04

      Looks like there were some problems with last night’s sleep study. Not to worry, let’s walk through on how we can fix this. Insufficient data It seems like we don’t have enough data to analyse your results.  You need to sleep with the device for at ...
    • NightOwl App - Error Code 01

      Looks like there were some problems with last night’s sleep study. Not to worry, let’s walk through on how we can fix this. Insufficient phone battery Your phone could have run of battery or turned off during the sleep study. It is vital for your ...